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LOKA Online

Overview · All outlets

Good evening, Rahul

Batch 2 processed 4 minutes ago · Next batch at 6:00 AM

Shift Health

87

+4.2%

Outlet Health

84

+2.1%

Customer Satisfaction

4.4/5

+0.3

SOP Compliance

92%

+1.8%

Complaints

12

−3

Upsell Success

68%

−2.1%

Staff Performance

81

+1.2

Critical Alerts

3

+1

Shift health trend

Last 7 days · Batch 1 vs Batch 2

AI recommendations

Batch 2
  • Wakad: long wait complaints up 35%

    Add 1 staff member during 7–9 PM peak.

  • Kothrud: upsell skipped in 71% orders

    Schedule combo training for evening team.

  • Hinjewadi: best SOP week

    Replicate morning briefing template across outlets.

Outlet performance

Health score across all outlets

Complaint trend

Last 6 weeks · trending down

Outlets

  • Wakad

    12 complaints

    87
  • Hinjewadi

    6 complaints

    92
  • Baner

    18 complaints

    84
  • Kothrud

    22 complaints

    79
  • Viman Ngr

    8 complaints

    91
  • Aundh

    14 complaints

    86

Top & bottom employees

  • PS

    Priya S.

    Hinjewadi

    96
  • AM

    Aakash M.

    Wakad

    91
  • SP

    Sneha P.

    Viman Ngr

    89
  • KR

    Karthik R.

    Baner

    74
  • DN

    Divya N.

    Kothrud

    68

Alerts

  • Critical

    Refund escalation · Kothrud · 7:42 PM

  • High

    SOP failure spike · Baner · evening shift

  • Medium

    Repeat complaint · Wakad · waiting time

  • Low

    Upsell opportunity · Aundh