You can't be in every outlet.
LOKA can.
Your AI Area Manager for every shift.
LOKA listens to what's happening across your restaurants and tells you what needs attention — complaints, SOP failures, missed upsells, service issues and coaching opportunities.
Know what happened. Know where. Know what to fix.
Built for Indian restaurant operations. Designed for multi-outlet businesses.
Shift Health
87
SOP Compliance
92%
Guest Complaints
12
Upsell Success
68%
Multiple guests mentioned long waiting time during the evening shift.
Recommended action: Review peak-hour staffing between 7:30 PM – 9:30 PM.
68% of eligible evening interactions missed a recommended add-on.
Built for Multi-Outlet Operations
The Blind Spot
What happens when you're not there?
Most restaurant problems happen between management visits.
Guest Complaints
Customers complain during the shift. Management discovers it days later through reviews.
Missed Upselling
Servers forget recommendations and add-ons. Revenue quietly disappears every shift.
SOP Failures
Greeting, service and communication standards gradually slip.
Service Breakdowns
Waiting times, incorrect orders and poor service may go unnoticed.
Training Gaps
Managers know something is wrong — but often don't know exactly who needs coaching and why.
Multi-Outlet Blind Spots
Area Managers cannot physically observe every outlet and every shift.
LOKA turns these invisible moments into actionable intelligence.
The Product
Your AI Area Manager
LOKA continuously turns restaurant conversations into operational intelligence.
Hear Every Guest
Detect complaints, frustration, compliments and important guest feedback from real restaurant conversations.
Watch Your SOPs
Understand whether service standards, greetings and required communication are being followed.
Find Missed Revenue
Identify missed upselling and recommendation opportunities across outlets and shifts.
Coach Your Team
Find coaching opportunities based on actual interactions — not assumptions.
Compare Every Outlet
See which outlets and shifts are improving and which require management attention.
Spot Repeat Problems
LOKA connects recurring issues across shifts and days so management can solve root causes rather than isolated incidents.
How LOKA Works
From conversation to action
LOKA quietly observes the shift and tells management what matters.
Listen
LOKA captures relevant customer and staff interactions during restaurant operations.
Understand
AI identifies complaints, SOP behaviour, service issues, upselling opportunities and other important operational events.
Prioritise
LOKA separates everyday noise from the moments that actually require management attention.
Act
Managers receive clear insights, recommendations and shift intelligence through the dashboard and WhatsApp.
Shift Intelligence
The AI reads your shifts —
so your managers don't have to.
Every shift produces a simple operational summary showing what went well, what went wrong and what management should do next.
Evening Shift · Wakad Outlet
6:00 PM – 12:00 AM
Shift Health
82/100
Guest Experience
86%
SOP Compliance
91%
Upsell Success
63%
3 items need attention
1. Wait Time
4 guests mentioned excessive waiting between 8:00 PM – 9:15 PM.
Recommended action: Review peak-hour floor staffing.
2. Upselling
37% of eligible tables were not offered recommended beverages or add-ons.
Recommended action: Brief service team before tomorrow's dinner shift.
3. Service
Two interactions indicated delayed table clearing.
Recommended action: Review section allocation with Restaurant Manager.
WhatsApp-first
Your restaurant report arrives where your managers already work.
WhatsApp.
No spreadsheets.
No waiting for weekly reports.
No chasing managers for updates.
LOKA
online
LOKA — Evening Shift Summary
Wakad
Shift Health: 82/100
Attention Required
- 4 wait-time complaints
- Upsell missed in 37% eligible interactions
- 2 delayed table-clearing incidents
Positive
- Greeting SOP: 96%
- Guest sentiment improved vs previous shift
Priority tomorrow: Review dinner peak staffing.
View full shift →
9:15 PM ✓✓
For Operations Teams
From one restaurant to hundreds of outlets.
LOKA gives Operations Heads and Area Managers one view of what's happening across the network.
Area Performance
Top Management Priorities
- 1Viman Nagar — Guest complaints increasing
- 2Kothrud — SOP compliance declining
- 3Wakad — Upsell opportunity
- 4Baner — Best performing evening team
Coaching
Coach from real interactions.
Not assumptions.
LOKA helps managers identify exactly where employees need support.
Rahul
Guest Sentiment: Positive
SOP Compliance
94%
Upsell
76%
Coaching opportunity: Improve beverage recommendations.
Priya
Guest Sentiment: Excellent
SOP Compliance
97%
Upsell
89%
Strength: Excellent greeting consistency.
Better Coaching · Better Teams · Better Guest Experiences
For Founders & CEOs
Run 30 restaurants
without flying blind.
Your POS tells you what was sold.
Your reviews tell you what customers complained about later.
LOKA tells you what actually happened during the shift.
POS
"What was sold?"
Reviews
"What did some customers say afterwards?"
LOKA
"What actually happened during the shift — and what should we fix?"
Why LOKA
Built for real restaurant operations.
Shift-based Intelligence
Understand performance shift by shift — not just monthly.
WhatsApp-first
Important insights reach managers without requiring another dashboard login.
Multi-outlet Visibility
Area Managers and Operations Heads see the entire network.
Actionable AI
Every important insight should lead to a recommended action.
India-first
Designed around the economics and operational realities of Indian restaurant chains.
Scalable
Built for everything from growing restaurant groups to large franchise networks.
Pricing
Built for Indian restaurant chains.
Volume pricing for chains. No realtime AI surcharges.
Starter
1–4 outlets
- Shift intelligence
- WhatsApp summaries
- SOP compliance
- Complaint intelligence
- Operational alerts
Growth
5+ outlets
- Everything in Starter
- Area Manager intelligence
- Employee performance analytics
- Training & coaching
- Repeat issue detection
- Multi-outlet reporting
Enterprise
Large chains & franchise networks
- Unlimited outlets
- Custom SOPs
- Enterprise integrations
- API access
- SSO
- Custom AI configuration
- Dedicated onboarding
The Cost of Blind Spots
What does one missed problem cost?
Missed Upsells
Lost revenue every shift.
Unresolved Complaints
Future negative reviews and lost customers.
SOP Failures
Inconsistent guest experience across locations.
Poor Coaching
The same mistakes repeat every shift.
LOKA helps management identify these issues while there is still time to act.
See what LOKA could find in your restaurantsYou can't be in every outlet.
LOKA can.
Give your operations team an AI Area Manager that watches every shift and tells them what needs attention.
Built for restaurant chains, QSRs, cafés and franchise networks.